Despite common belief, on-demand learning is not a new concept.
On-the-job training, which is a form of on-demand and informal learning, has been a longstanding method used in corporate learning. However, as we live in a remote and hybrid environment, HR departments have started realizing that traditional in-person learning and development (L&D) methods, such as on-the-job and instructor-led training, are no longer the most practical ways of modern learning. Instead, they are turning to a fully digital alternative—on-demand training.
Specifically, on-demand training is shaping the future of corporate learning. While it may not be exactly the same as on-the-job training, it offers distinct advantages. Let’s understand how it differs from other types of learning and what makes it so beneficial.
What is On-Demand Learning?
Similar to on-demand platforms and applications, on-demand training provides users with 24/7 access to learning materials. This method delivers online training through a learning platform, allowing learners to go at their own pace and access training whenever they need it. In addition, while working, employees have the opportunity to access training content and get the specific information they require at that moment. This content may include, but is not limited to, videos, quizzes, podcasts, step-by-step guides, blog posts, and webinars. Note that it is significant to consider how it is delivered.
It is also important to mention that on-demand training offers the same accessibility and convenience that people enjoy with other on-demand services. Specifically, it utilizes modern technologies like mobile learning and concepts such as microlearning. The latter is especially important when it comes to providing learners with an effective learning experience. 9 out of 10 employees want to access on-demand training as a means of improving their skills.
How Does On-Demand Learning Work?
Let’s be honest. Online learning is on-demand and there is no other way. But if there is a term we should know about it and incorporate it. Plus, the target audience of on-demand learning is employees and companies providing team members with growth opportunities. So here is how on-demand learning works.
On-demand learning is typically overseen using a learning management system (LMS). This system offers a collection of online resources that learners can reach whenever they need them.
In addition, managers can actively shape the learning journey by developing modules and courses designed to meet the unique requirements of a particular job. This gives employees the freedom to access these resources at their convenience, choosing how and when they want to engage with the provided learning materials.
Why is On-Demand Learning Important?
On-demand learning goes way beyond just being convenient. It also offers significant advantages, especially in the corporate training industry. Prioritizing the learner experience is essential, as meeting their needs and expectations enhances engagement and knowledge retention.
Learning can be expensive as it involves instructor wages, equipment, and travel costs, which totaled about $101.8 billion in 2023. Focusing on individual learning journeys, on-demand learning covers the needs of learning for employees and businesses needing to improve employee expertise. Instead of the complexity and expenses of gathering people at the same location for a lecture, everyone involved in on-demand learning receives personalized content, promoting better engagement and student retention. The emphasis is on cost-effectiveness through streamlined processes.
Moreover, considering the increasing demand for remote work, organizing on-site training for a widely distributed workforce becomes a significant challenge. In this case, on-demand learning is not just a trend; it has become a necessity.
What Are the Benefits of On-Demand Learning?
Indeed, on-demand learning is not just a trend. It offers various benefits that compel Learning and Development (L&D) teams to utilize this method. Below are the five key advantages.
Industry/role-specific
Courses can be easily customized to precisely match the specific requirements of either the job or the industry.
Efficiency
On-demand learning boosts efficiency by tailoring courses to job needs and providing accessible resources. Such a customized approach enhances learning experiences, making training more effective and time-efficient for learners.
Flexible
Employees are often busy, and traditional training takes them away from work. This limits how often training can happen. On-demand training solves this issue by allowing training anytime and anywhere. In addition, in this way, employees can control their learning, and use digital resources to address real-life challenges. These resources are easy to share and update, making it possible to avoid outdated information and miscommunication about organizational expectations.
Optimized learning
Integrated modules have the power to make it easy to use what you learn immediately. In other words, they help turn theory into practice, creating a smooth transition from learning to applying knowledge in real-world situations.
Professional development
Managers play a crucial role in your career growth by crafting plans that emphasize building essential skills through various learning methods, including online collaborative learning. These plans can guide you to gain the necessary knowledge, ensuring continuous development and success in your professional journey.
Why You Should Use On-Demand Training In Your Organization?
Using on-demand training in your organization means that employees can learn whenever they want without disrupting work. It is flexible, empowering individuals to control their learning and digital updates in order to prevent the usage of outdated information. When it comes to the remote work setting, on-demand training overcomes logistical issues, making it invaluable. The customizable content keeps employees engaged, meets specific job needs, and highly encourages continuous improvements in the organization.
Top Employee Training Topics
You’ve decided to implement on-demand training in your organization. What’s next? Here is what you can offer your employees.
Soft Skills Training
Soft skills are essential for fostering a collaborative and efficient work environment.
Communication Skills: Training in effective verbal and written communication, active listening, and non-verbal cues.
Teamwork and Collaboration: Strategies for working effectively in teams, conflict resolution, and fostering a collaborative culture.
Leadership and Management: Developing leadership qualities, managing teams, and decision-making skills.
Time Management: Techniques for prioritizing tasks, managing deadlines, and increasing productivity.
Emotional Intelligence: Understanding and managing one's emotions, empathizing with others, and handling interpersonal relationships judiciously.
Adaptability and Flexibility: Preparing employees to handle change and adapt to new situations or challenges.
Problem-Solving and Critical Thinking: Enhancing analytical thinking, creativity, and the ability to solve problems effectively.
Compliance Training
Compliance training ensures employees understand and adhere to laws, regulations, and company policies. Key areas include:
Workplace Safety: Training on Occupational Safety and Health Administration (OSHA) standards and company-specific safety protocols.
Anti-Harassment and Discrimination: Educating employees on appropriate workplace behavior, recognizing harassment or discrimination, and understanding reporting procedures.
Data Protection and Privacy: Ensuring compliance with data protection regulations like GDPR or CCPA, and teaching best practices for handling sensitive information.
Ethics and Code of Conduct: Familiarizing employees with the company’s ethical standards, values, and acceptable behaviors.
Industry-Specific Regulations: Training on specific regulations that pertain to the industry, such as financial compliance for banking, healthcare regulations for medical institutions, etc.
Cybersecurity: Educating employees on best practices for maintaining cybersecurity, recognizing phishing attempts, and protecting company data.
Product Training
Product training ensures employees are knowledgeable about the company’s products or services, which is crucial for roles in sales, customer service, and technical support. Key aspects include:
Product Knowledge: Information about the product’s features, benefits, and uses.
Technical Training: For complex products, provide technical training to ensure employees understand the technical specifications and can troubleshoot issues.
Product Updates: Keeping employees informed about any updates or changes to the products, including new features or discontinued items.
Competitor Analysis: Understanding the competitive landscape, including competitors' products and how the company’s products stand out.
On-Demand Learning Implementation Strategies
Starting on-demand learning in your organization might need some effort, but as we have discussed above, the benefits make the effort worthwhile.
Choose an LMS
To begin, pick a good LMS for on-demand training. Make sure it has strong mobile learning features, such as a user-friendly mobile app. On-demand training relies on e-learning, thus, integrating an LMS is essential.
Create learning content
Indeed, you will need content to serve through an LMS. Before having your L&D team create microlearning, you should start with a content plan. Once you have it, involve trainers, subject matter experts, and other learning partners to make podcasts, videos, and how-tos. You can also collect content from external sources.
Get managers involved in the process
For your on-demand training work, get managers on board. Make sure to share and explain your plans, explain why you are doing this, state expectations, and discuss their contribution.
Collect feedback
Collect feedback from everyone involved, especially your employees who go through the training. Their input helps to enhance effectiveness and engagement, providing ideas and inspiration for learning content improvement.
Conclusion
On-demand learning is essential for its flexibility, satisfying individual needs, and making the learning process more convenient. Its importance lies in fostering a continuous learning culture, addressing remote work needs, and promoting adaptability for a cost-effective and role-specific educational approach in modern organizations.